Customer Reviews

Great people that are willing to help

Great customer service!

Great job with getting us the car we wanted

Awesome service department, Pete Holland helped me out with my 2014 Jeep Cherokee! I only visted the dealership twice. Once to drop off my car and once to pick it up. Mr. Holland was extremly helpful and knowledgeble. I will return if I run into any other car issues.

Unfortunately, I experienced car trouble while I was traveling for work, but I am so grateful and happy that Dodge accommodated me. They were able to either pull my records (or communicate with my "home" dealership), but either way, they were able to see that I had a lifetime warranty. They did inform me that it would be a few days for completion of service, and directed me to the nearest Enterprise for a rental (which I hoped would have been covered), but I was informed that I would have to pay. Luckily, the repairs actually took longer than expected, and at that point, the dealership did agree to pay for the extended rental. So I am definitely appreciative of the service that was extended to me. My only complaint is that I did have to call for service updates. (So I had to call to find out that my vehicle would not be ready when initially advised, but again, they did take care of the rental from that point.) Considering that I was out of town, I was "on edge" as to what was happening with my vehicle, and I was treated like I was a "regular" customer.